Have a knotty tech or systems problem and don't know where to start?

Hi, I'm Lucy. I help non-profits and mission-driven small businesses to get their tech platforms and back-end systems under management and running smoothly.

If you've been wrestling with a fiddly or complex problem - or putting off dealing with one - you're not alone. Please get in touch. I'd love to help.

Lucy solved my email deliverability issue quickly and easily without making me feel like an idiot. I’m not at all at ease with tech, so her non-judgemental, supportive approach was really refreshing. She has such a brilliant problem-solving mind and masses of knowledge. Highly recommended!

Katie Duckworth
Be The Change Coaching and Training

Lucy came highly recommended and was an absolute pleasure to work with - extremely thorough, high attention to detail, practical and “a safe pair of hands”. And Lucy is a lovely human too. I’ll definitely work with Lucy again.

Tracy Kelly
Womens Health Expert

The problem

Many of my clients feel frustrated or overwhelmed before we start — and I completely get it.

Those snazzy adverts promised that your software tools would be easy to set up, would integrate neatly with other platforms, and would make running your business feel smooth as butter. And then you hit reality.

Features

Features don’t do what they said they would — or only unlock if you pay for the highest-tier plan

Integrations

Integrations are a tangle of API keys or hidden limits — and often need third-party tools like Zapier or Make to work

Migrations

Migrating to a new system turns out to be more painful than sticking with the clunky one you’re trying to leave behind

I’ve seen all of this — both in the back ends of my clients’ businesses, and in running my own. It's not your fault. These things really can be complicated. But they can also be fixed.

If you’d like to talk things through, I offer a free 15-minute call to explore what’s going on and how I can help.

I can help

I help small businesses and non-profits get their tech and systems working properly.

That might mean solving one specific issue, or it might mean stepping back and looking at the bigger picture of how your business runs behind the scenes.

  • Get your systems talking to each other – using built-in integrations or tools like Zapier or Make
  • Create clear workflows for things like client sign-up, onboarding, sales and marketing
  • Make sure you're staying on the right side of GDPR and data protection
  • Set up simple dashboards so you can actually see what’s going on in your business
  • Get your project management system working for you – rather than feeling like it’s another thing to manage

Whether you’re stuck in a spreadsheet, setting up a CRM, or trying to get different tools to play nicely together, I'd love to hear from you.

I asked Lucy to help me with a refresh of my website and migration of emails to a new domain. It had been on my list to do for many, many months, but I was scared to start and frightened of the chaos that could occur. Lucy brought calmness and technical expertise and that gave me the confidence to get going.

Lucy loves a complicated challenge and so when it came to the peculiar way I had mangled my various emails, she tried several different approaches before we found one that worked, all the time reassuring me that everything would not disappear.

I now have a much simpler website, that befits my business journey, lower operating costs and a lot less email clutter. I thoroughly recommend Lucy for pesky or scary tech business challenges.

Susan Fielden
School Finance Specialist

Get in touch

©Lucy Cartwright 2025